They don't care - Customer Service Agent bei Intact: Mitarbeiterbewertung

- Every single thing is scripted. - Calls have to be 10 minutes or less, if it's too long, you loose points. - You loose points everywhere, take a breath you loose point, - 46 calls a day, still not enough. - It is never enough. If you reached the peak once, you still have to do better. - They do not care about their employee's mental health and making conferences or offering telemedicine is just to buy peace. - Too many audits. - They push on the negative points and make you unable to see anything else. - They will stress and bully you until you leave.