The office environment is great. Employees and managers are all very friendly and supportive. Good benefits and discounts on insurance.
Kontras
They'll drive the importance of SLA's into you forever, and shame you into working overtime. If you decide to not work overtime a few occasions it will get brought up at performance reviews. Any position involving the call centre can be toxic as they expect you at your desk during your scheduled times, no exceptions. They say there is opportunity for growth but that is usually limited to the department you are already in; your chances of branching out are slim.
Reaktion von Intact
7y
Thank you for your review.
We take all concerns very seriously. We strive to instill a good work/life balance for all of our employees all of the time and we’re sorry you didn’t feel you had the balance.
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5.0
8. Jan. 2025
Praktikant (anonym)
Ehem. Praktikant, weniger als 1 Jahr
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CEO-Befürwortung
Geschäftsprognose
Pros
Good company
Good salary
Good manager
Kontras
No sponsorship
Something
Something
Something
1.0
27. Feb. 2026
Zeitarbeiter (anonym)
Ehem. Zeitarbeiter
Empfehlen
CEO-Befürwortung
Geschäftsprognose
Pros
Remote, benefits, comp, culture encironment
Kontras
Pay, toxic, growth, pay, fraud
1
Reaktion von Intact
3mo
Thank you for taking the time to leave a review. Our values are embedded in everything we do and our people make a promise to live by these Values every day. If you feel that an employee is not living our Values, we encourage you to speak with your HR Consultant.