Awful, toxic workplace - steer clear - Senior Consultant bei Inner Circle Consulting: Mitarbeiterbewertung

Some really great and intelligent people.

- A recurring message from staff was that “not everyone can cut it here” - creating a toxic, exclusion atmosphere. The ways of working were individualist lacking support and using the idea that because ICC is ‘so fast paced and challenging’ not everyone will make it. Rather the company suffered from a lack of process, poor resourcing, and a culture of constant firefighting. - The office environment often felt tense and unwelcoming, with limited collaboration among teams. The office itself was also way to small for purpose so when everyone was brought in for ‘insights’ days people were not happy to be there. - Meetings were frequently unproductive, typically used for status updates rather than meaningful collaboration or problem-solving. - There was little to no emphasis on aligning teams around final deliverables; as a result, the most important aspects of delivery were often neglected. - Projects were consistently poorly scoped, with a recurring lack of clarity around deliverables. This led to constantly shifting goalposts and reactive, disorganised work. - Onboarding was virtually non-existent, and there was no meaningful training provided. Subject matter experts (SMEs), who were intended to support delivery, were often overextended and unavailable. - There was minimal support for staff wellbeing. Attempts to address stress and burnout (e.g., encouraging lunchtime walks) felt like superficial box-ticking rather than meaningful initiatives. - Emotional intelligence (EQ) was notably low with little or no appearance to care about things such a mental health or work stress. - Anxiety and burnout were widespread. Employees who did not experience these challenges often dismissed them outright, creating a lack of psychological safety. Overall a very poor and toxic work culture, would not recommend.

Great colleagues and lovely working culture, beautiful new office (which was much, much needed), interesting and varied projects, genuine opportunity. Honestly, a brilliant place to work.

Judging by some of the recent(ish) reviews, overwork has clearly been a problem for some on some of the transformation-side projects. However, there's been a real effort from the company to address these issues from a resource point of view, as well as provide the right support and L&D. I think there are always going to be some teething problems in a company growing at such pace - but the last few reviews have certainly not been my experience of working here.