Training is a train wreck - Management bei Included Health: Mitarbeiterbewertung

3.0
6. Sept. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

great employees and vision - remote work

Kontras

There is no transparency about the work that’s being done or decisions coming down the pipeline. You have to be in the room when decisions are made to have your voice heard. A lot of really great ideas are shared and never even considered because there’s no way to get those recommendations to decision makers or those working on product enhancements. We have so much untapped potential that is just lost. Training and onboarding is a disaster. They continue to invest heavily in developing this and don’t seem to make significant improvements.

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Reaktion von Included Health
2y
We thank you for your detailed feedback. Our Orientation & Onboarding and Training programs are something we continue to grow and iterate on company-wide, as well as at the functional level. This is important feedback as we think about team-specific onboarding processes and will bring it to the correct leadership.

Mehr Bewertungen zu Included Health entdecken

5.0
3. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible schedule and lots of benefits.

Kontras

I don't have any cons.

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Reaktion von Included Health
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1.0
6. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Kontras

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Reaktion von Included Health
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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