Not a good play if you want to practice conscious /ethical medicine - Physician bei Included Health: Mitarbeiterbewertung

1.0
14. Juni 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

I started with company when it was DOD. At that time I felt a make a difference. There was no pressure to provide things you are not comfortable to do/ not enough knowledge/ out of your expertise. Management was very supportive.

Kontras

When company changed to Included Health emphasis changed rapidly to money driven company. You have to provide everything that patient want doesn't matter how wrong/ unethical /even risky it can be. Patient - in this case customer is paying and so has right to get everything and evaluate provider for anything. Simply if you will not give patient what you want you will be evaluated low by patient and punished by management. Providers salary is linked to patient satisfaction. In direct way patient is aware that he/she/it can punish provider any time and provider is force to give them what they want. That makes any customer the physician without going to medical school/residency/practice.

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Reaktion von Included Health
2y
One of our values is "We Put the Member First" meaning we work to achieve health outcomes and member moments worth celebrating. We have an Issues, Complaints and Events Reporting process that is managed by clinical quality to review and resolve concerns related to care delivery. This process is critical to protecting our members and clinicians. We also track patient satisfaction for all clinicians to ensure we can coach them on improving their practice if necessary. We advocate for a healthcare system that works for everyone and take the quality of care very seriously.

Mehr Bewertungen zu Included Health entdecken

5.0
3. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible schedule and lots of benefits.

Kontras

I don't have any cons.

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Reaktion von Included Health
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1.0
6. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Kontras

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Reaktion von Included Health
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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