Overworked and Stressed Out - Customer Service Representative (CSR) bei Imagine Learning: Mitarbeiterbewertung

2.0
8. Mai 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Great people on the team who are passionate about doing the best for students

Kontras

Lousy onboarding and training - very much a "do it yourself" kind of situation. Difficult for someone coming from outside the company who doesn't know their products or protocols. Lots of "assuming"

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5.0
22. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Data driven with a focus on character.

Kontras

Full 5 days of school instead of 4.

3.0
11. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Pay is competitive. Remote work. A few days a week of regional travel at the federal compensation rate. This has been an educational entry-level job to learn the basic stakeholders and sales cycles for K-12 curriculum. The people I work with are great and knowledge/experience is a strong resource at this company.

Kontras

The higher leadership of the organization does not foster a positive, collaborative culture. Different teams/regions work in silos. Any collaboration and communication happens primarily by our own individual efforts. Also, systems change yearly. It's difficult for everyone to adapt, and as a result the sales team has little faith in following the process. Job security is iffy. There has been continuous talk of eliminating my position in my state for over a year now.

2
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