Valuable Work Experience - Executive Relations bei IOBC Solutions: Mitarbeiterbewertung

4.0
2. Dez. 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

The atmosphere in the call center is amazing, and the relationship that we all have with each other is unlike anything in any other workplace that I've been a part of. We are all so close, and work together as a team to achieve our goals. From the time that I first got here I have felt welcomed and valued by my coworkers and manager, and fitting in that quickly was something very new to me since I usually feel very awkward and uncomfortable in new situations. The incentives that are put in place are fun, and it's fun to be competitive with your coworkers to try and get the incentives. I like that our performance is so competitive. Personally, seeing my numbers up on the boards and competing with others is very motivational for me and helps me be more successful. Something great about this company is that during my time here I have actually felt like I am an important part of what we are doing. I feel like I have an important role and responsibilities, and I have learned so much about myself and about business itself from working here. It has been a priceless experience.

Kontras

One of the only challenges that I have had working here is a frustration with goals and standards that seemed to be a little high. I love a good challenge, and I love setting goals for myself, but it often seemed that the goals that were set for the team were a bit unrealistic, which was a bit deflating when month by month we would keep setting these high goals and consistently not reach them. It started to feel like there was no point in trying to reach the goals at all. I was also a bit frustrated with how difficult it was to earn the bonuses, since the meetings holding seemed to be, for the most part, out of our control.

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Reaktion von IOBC Solutions
11y
Thank you for the advice! Look to see some changes in early 2015 that clearly state the mission of the company and layout the structure of the company. This should allow us to grow quickly, but not forget the small steps to ensure everyone is growing together!

Mehr Bewertungen zu IOBC Solutions entdecken

5.0
4. Dez. 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

IOBC has a very professional, yet stress free environment. The management here is great and will do everything they can to keep their workers motivated.

Kontras

Not everyone would consider this a con, but it is an office job. Most of your time is spent behind a computer sitting down. Besides that everything is great!

5.0
1. Dez. 2014
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

The senior management is fantastic, they really care about their employees. They focus on promoting from within and there are endless possibilities to grow within the company. The team is made up of fun, lively people, great atmosphere to work in. Intensive training to begin and then weekly training throughout employment.

Kontras

When I first started there was a high turn over rate, but they have taken a lot of steps to help with that and the turn over rate has decreased immensely.

avatar
Reaktion von IOBC Solutions
11y
This is valuable information. Just to put it out there, we have 2 tracks available to every agent, they can choose the "specialist" track, or the "management" track. Both are designed to increase the base pay as well as the commission structure that is in place.
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