Pros
Very talented and motivated staff Provide flexibility regsrding where and when you work Diverse set of clients and issues Pockets of excellence and top-notch work but not as consistent as it once was Good selection of strategic acquisitions - many have been highly duccessful
Kontras
Nearly exclusive focus on the financial metrics Senior levels of leadership focused almost exclusively on tracking financials rather then actively selling business. ICFs success was founded on senior staff being exceptional consultants and selling business to their clients. This management level no longer makes this contribution and puts unreasonable pressures on staff to keep utilization rates high to cover the overhead costs Much too much staff overhead for a company this size that does not contribute to business growth Profitability vs quality of service to clients takes priority - very demoralizing for staff who are highly committed to the work