Humana RN Case Manager - Remote - RN Case Manager bei Humana: Mitarbeiterbewertung

Felt like pressured sales at times. Many members upset with coverage from Humana and complained a great deal about this. Micromanagement - strict monitoring of phone calls with monthly audit reviews for meeting benchmarks. Very little teamwork, rarely talk to coworkers aside from weekly meeting so can be isolating to work remotely. They had large reduction in force Feb 2024 and many nurses lost their jobs and those nurses seemed stressed and worried about the upcoming lay offs for months while waiting to see if they would be affected.