Overall not horrible but not great by any means - HCM RN bei Humana: Mitarbeiterbewertung

3.0
12. Nov. 2015
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Pros

The one and only reason to consider this glorified telemarketing job is because you can work from home. Salary is competitive. They allow insurance coverage on same sex couples and domestic partners as well as their dependents.

Kontras

Coaches (managers) make their own rules. If you end up with a terrible coach you can be severely micromanaged . Ex) having to explain what you're doing every 10 minutes you're not on the phone, even though documentation can take upwards of 25-30 minutes. Little to no support. Poor training. You will be thrown to the wolves. Health insurance benefits are the absolute worst I've ever had. High deductible plans and very little contribution from Humana to hsa- up to $400/year. Must meet quota each day which is very stressful. If you don't meet your quota you are expected to work until you meet it without extra compensation. If you get double your quota it counts for nothing. You are expected to "hunt down" members who supposedly agreed to the program. If they tell you they are not interested you are expected to rebuttal and call them again anyway. If they stop answering your calls, you harass them until they pick up- OR- call their physicians office to get an alternate number. It's literally embarrassing.

Mehr Bewertungen zu Humana entdecken

5.0
24. Nov. 2025
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Pros

Enjoyable work and the company cares for your development.

Kontras

Work can get a bit repetitive but still a great place to work.

1.0
22. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Working from home, that’s about it.

Kontras

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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