Tread Lightly here - Customer Service Representative (CSR) bei Humana: Mitarbeiterbewertung

3.0
16. Jan. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Work from home. Decent pay

Kontras

Different supervisors every 6 months, drains mental health, sups rarely take escalated calls and to top it off they don’t not have an escalated customer policy, even if the member is being racist, misogynistic or cruising , you are NOT allowed to disconnect or it can be automated termination which they call violation of a critical offense

Mehr Bewertungen zu Humana entdecken

5.0
17. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Making all the right moves to be a leader in 21st century health care.

Kontras

Legacy technology and corporate structures still create friction, but improving.

3.0
14. Mai 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Interesting work, decent benefits, ability to work from home

Kontras

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
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