VSP, Agent Support - VSP bei Humana: Mitarbeiterbewertung

1.0
27. Aug. 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

Cannot think of any. I had such high hopes.

Kontras

This temporary position is for a business need during Annual Enrollment for health plans. There is little support provided by the permanent employees within Humana. The VSPs are treated as temporary, and they are for the most part. Each year hundreds of VSPs are hired and expected to perform excellent agent support with little support from the leaders.

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5.0
24. Nov. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Enjoyable work and the company cares for your development.

Kontras

Work can get a bit repetitive but still a great place to work.

1.0
22. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Working from home, that’s about it.

Kontras

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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