Pros
Paycheck, Work At Home, Nice Coworkers
Kontras
Your experience will depend on leadership, as it varies across regions. My department was very dysfunctional. It was an environment of abuse, bullying tactics, manipulation, vindictive behavior, dishonesty and disrespect. There is a lot of turnover. I did not feel valued as a professional. Leadership has unrealistic expectations, and instead of working with employees to resolve barriers, they harass employees with metrics that can't be reached. If you show a talent or ability, they will take advantage and demand extra responsibilities, while others are not held to the same expectations. You have to be a yes person/kiss up, to get promoted. It's certainly not based on talent or people skills. New ideas are met with resistance and excuses, and the same cycle continues of being unable to meet expectations over and over, with the same broken system and then getting called on the carpet for failing.