Insurance Agent - Call Center - Insurance Agent bei Humana: Mitarbeiterbewertung

2.0
13. Aug. 2013
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CEO-Befürwortung
Geschäftsprognose

Pros

Brand recognition, potentially lucrative position. As with any other similar position, potential for upward mobility exists for those so motivated and qualified.

Kontras

"Potentially lucrative." Opportunities for success at Humana range from minimal to low six figures, but it seems to take a special combination of marginal talent, the right relationships with the right people, and dumb luck to actually make a decent living. Those few honest individuals in management will admit your opportunities to make money are greatly enhanced or severely retarded by arbitrary factors that are out of agents' control, such as the states you are or are not licensed in, whether or not you're bilingual, what hours you work ( which is subject to a ludicrous and repetitively revised shift bid process ), which supervisor you're assigned to and your relationship with them. Also, for the # 2 insurer in the country, the benefits are awful.

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5.0
26. Jan. 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Transforming to meet the needs of the members and the market.

Kontras

Transformation can be uncomfortable, but it supports innovation.

1.0
22. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Working from home, that’s about it.

Kontras

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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