Customer Service Representative = Sales. - Customer Service Representative (CSR) bei HealthPlanOne: Mitarbeiterbewertung

3.0
25. Jan. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Good health plans, Decent Pay. *seemingly supportive supervisors/managers (too early to tell at this point) Training is pretty on point so far.

Kontras

The fact that the ad seemed to be describing a job for a Customer Service/Support role, when in actuality it is more or less a Sales Role. (I'm not against doing sales, but it seems a tad unethical and already starts things off on the wrong foot for me, personally)

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Reaktion von HealthPlanOne
1y
Thank you for sharing your experience with HealthPlanOne. We value your insights and will pass them along to our leadership team to support our ongoing improvement efforts. We wish you continued success at HealthPlanOne!

Mehr Bewertungen zu HealthPlanOne entdecken

5.0
1. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Transparent, friendly, cares about employees, always evolving to keep up with industry changes

Kontras

I can't think of anything negative in my experience

1.0
28. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

There is no pros the companies is clearly going out of business

Kontras

This is a captive company, once you're in, you're license is trapped and you can't leave or they won't allow you to sell for 180 days. This company recently terminated over 600 people with a bogus reason on why they did it. They also terminated supervisors and many people in leadership left on their own. So many top performers and compliant people were terminated and they had no real reason on why they let everyone go. Everyone was confused. It was a lie. They promised to pay the bonuses that we all made during AEP. I and many others never received our AEP bonuses. They made sure they let all of us go before we were paid out the money they owed us. Now they are ignoring our emails and calls. Several of us are speaking to an attorney to do a class action lawsuit. Not paying us and promised and some are saying the many times they had us completing things while off the clock. Due to them doing a mass termination out the blue and not paid our money it has put so many of us through so many financial struggles, pain, and suffering. Our lawsuit along with so many stories against that company will make them pay us what we are owed and more. We will NOT be ignored!!!

2
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