Pros
Pros: Adequate 6 week long training to get a basic understanding of Medicare. Training was sufficient to provide needed knowledge for the time when you hit the floor, but transition from training to selling was horrible. There was a feeling of 'growing pains' and that this was the first time the company was doing this, which wasn't the case as it has been in business for over 10 years. Company makes it money selling leads to other companies and it shows when you hit the floor. The leads provided to the agents are dismal and in some cases years old. For most agents, it is straight cold calling, though the managers will swear the leads are equivalent to, 'Shooting fish in a barrel with dynamite.’ It is unbelievable the management will invest in training and licensing (local and multiple state licenses) to sell insurance and then throw new hires into a garbage pit of smoke and mirrors.
Kontras
Cons: Exaggerated claims of success and reward from the time of the interview. Reality was a slightly better than minimum wage job at best for most, with some (those that selected the Senior Level Agent plan), possibly owing money back to the company. The claims of going up 'two income levels' and great 'work culture' were outright lies. A very small percentage of people actually make money here, and they sell that success to every fool who walks in the door. It is basically the same idea as gambling. You could win. If the idea of being chained to a desk and calling upwards of 300 people a day to pitch them Medicare they have no interest in sounds appealing, this could be for you. And this was during the supposed favorable time of Annual Enrollment where anyone who is Medicare eligible can buy. You could be one of the lucky ones that gets the actual real leads promised. Oh, and there are real leads hand-picked for the chosen few. I saw one when I was not supposed to. They practice the worst favoritism here that I have seen since junior high. If you are good at suckering and lying to people and selling them potentially an insurance plan they don't need, this is a winner. One manager told me to lie to a client that there were more specialists in the area than there were. Definitely skirting the line of exploitation of the senior population. The amazing work culture that was touted also from day one was flippant, arrogant, misleading and discriminatory. The whole thing felt more like a badly ran circus than an office. I have worked in actual service industries for years, and this was not one of them. This is about making money for someone else at your own expense. Even the free coffee was bad. The millionaires at the top can't even spring for decent coffee.
