Pros
Putting on a facade and great at it. Exceedingly strong in doing the wrong things with consistency. There is a library plus free coffee
Kontras
No matter what's promised - to employees, customers, etc - the commitments are untrue. Can't stand watching commitments made to customers we have no interest in delivering. Customers and staff generally considered stupid by management team who no healthcare experience but reads lots of books. CEO wants to buy a culture but can't. Promotes agile/DevOps culture but literally has no idea how to execute change. Despite tremendous investment, the HR team is still comedic gold. Never seen any single function of any company ever be so dramatically lost and confused. The people strategy is to literally fire or drive out as many people as possible to send a message of intimidation and fear. If you're a customer - mind you, HealthEdge brings on customers it knows can't handle. Won't say it to your face, but it's known internally. Comes up at staff meetings and is openly discussed; no penalties for missing deadlines. Time and time again, great at promises, can't and won't deliver. Also, no raises as management normalizes salary. Going to keep going too.
