Horrible - Customer Service Representative bei HCLTech: Mitarbeiterbewertung

Taking 60+ calls a day from angry customers with 20 seconds inbetween. Expected to have great survey results when you're being worked to the bone. Myopic managers putting you on glide paths or pips in the middle of the month when you've had no previous poor performance. Cliquey management, progressing is some sort of popularity contest. Ridiculously unhelpful managers getting awards! Lol! General horrible atmosphere in the office.