Great place to work for but beware - CSP - Client Service Professional bei H&R Block: Mitarbeiterbewertung

4.0
10. März 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

Great atmosphere to both work and learn in Flexible working hours

Kontras

Upper Management Poor pay Rude customers Not enough time off Changing schedules w/o notification Lack of communication between management and workers Seasonal

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5.0
30. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

A very good environment for employees

Kontras

I did not note any cons working here

3.0
23. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible availability. Path for promotion is obvious and quantified.

Kontras

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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