Pros
Improvement of tax programs used to prepare clients returns. Some locations have great managers trying their best to sort out the company issues for the betterment of the client and employee. Seasonal work. Great way to make a few extra dollars. $20 for continuing education through
Kontras
Managers hired without prior tax experience lack understanding of tax laws and regulations. Petty fighting between some office managers and stealing clients from other locations. Some times issues with balancing office support needs with prior projections from corporate locations. Call Center schedule clients when tax professional is not scheduled. If hours need to be cut the "computer" will cut hours even when a client is already schedule. Heavy sales push from upper management to push products the clients do not need.