Pros
Free food
Cool people in sales org
Middle Management is cool
Kontras
The amount of turnover is genuinely astonishing
Some teams are hitting less than 50% of quota
AI has gotten out of hand.... It's almost comical
Laid off 25+ people, partially because of "AI"
I can genially say upwards of 10 of the most senior sellers have ALL left in the past 12 months
"Upper" sales management is lost - focusing on AI above the actual processes and operations that can grow revenue
No 401(k)
2 of 65+ GPRO reps in '2025 went to Presidents Club
NO VALUE IN SALES TRAINING
Rev-Opp's calls all the shots for partner sales - and they have not made any decisions that have driven an increase in revenue.
Upper management and Rev Opp's stopped a majority of lead sources for Account Executives, expanded quotas, fired middle management, and fired the entire team.
I would avoid working at Gusto at all costs.