Pros
Pay rate is very good, plenty of over time. Good benefits and flexible hours.
Kontras
Forced lunch breaks cause schedule conflict, often causing missed appointments or cancellations. No time given to clean or organize vehicle, they use our homes as their remote warehouse, and they take an hour out for travel. Constant procedural changes giving techs more work with same pay. Extremely bad IT support and lap tops or tablets not intended for commercial use constantly failing. Company focuses more on a techs personality rather than ability ( many inexperienced techs). Required to work 9.5 hours to get paid 8 ( 30 minutes travel deducted in a.m. and p.m. travel ). Many support departments treat techs like subordinates and are adversarial, inventory system is a mess too.