Pay is above average, but constant changes frustrate employees - Customer Service Agent bei Goosehead Insurance: Mitarbeiterbewertung

The work, coworkers, environment, facilities, pay, benefits, schedule, the people

I wish the position were truly hybrid, while I enjoy my coworkers, sometimes I need silence to really focus, and don't want to find a room to work in, which means leaving the extra monitors and size of my desk to do that. A little bit of chaos sometimes, but every growing company has that, if its not chaotic are you even growing?

Great people to work with. Coworkers turned true friends. The role is very dynamic. You will never be bored.

I could say many things but I’ll summarize with these points: Job stability feels very low and very high at the same time. You perform well (which is very difficult in a Texas market without selling a bit of your soul at least) you can do whatever. I mean whatever. Yet, in a given year your role, your pay, your manager, your office location, and your daily expectations will probably change. Hope you can keep up! If you can’t, better tell all the family that are now Goosehead clients because you had to pass training somehow. You could be successful in this role. I’d say 9/10 people aren’t but you could be the 10%. For the rest of us, it’s a stepping stone job that pays the bills. You’ll survive your year contract so you don’t pay 10k back to this company. Somehow you will. At what cost? Stay tuned.