Gogotech

2.0

6. Apr. 2016

Mitarbeiter (anonym)

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CEO-Befürwortung

Geschäftsprognose

Pros

You might learn a few things here and there from the few smart people still there.

Kontras

Go check out the CEO's comments here. Does he really think that job searchers who read such an arrogant response will want to work for him? Go check out the rating on the Better Business Bureau, he says. What he doesn't say is that this used to be an F until Gogotech started paying them. Suddenly, all the reviews just got erased. He says that people were toxic when he got there. This is just not true. Maybe people were worried about the future, but that doesn't make them toxic. And was there some entitlement? Maybe. But maybe that entitlement stemmed from pride people felt in that they successfully built up a company? How unacceptable this pride was to someone who contributed zero percent to the growth of the business, wasn't even there when it was happening. This same person decided that all the people who grew the business didn't deserve to be paid what they got, because it looked bad on his balance sheet. Apparently, people were only "good enough" for their salaries before he bought the business, because he cut everyone's pay shortly after coming in. That sir, is not how you inspire people in the workplace. Sure, win over your employees by completely overhauling their day to day tasks while taking away their incentives instead of adding to them. That's a great strategy. Sorry, but his attempt to sound reasonable and down to earth through this platform has failed. It doesn't sound sincere at all. Nobody wants to read about his split test, and how he tries to compare himself to the CEO of Zappos. I mean, really? And there's plenty of people who left last year by their own choice and not because he asked them to leave. These people were just fed up for working under people they didn't trust and thought they could do better.

Reaktion von Gogotech

10y

Hi, this is Haas, the CEO of Gogotech. I'm responding to try to set the record straight. Last quarter was our best recruiting period on record (since I've joined the Company) with 11 new hires joining our dynamic team here at our headquarters in midtown NYC. We're always looking for more great people. It is true that Gogotech had an F rating with the Better Business Bureau before I joined but now has an A+. It is not true that we've paid any money to the BBB at any time since I've been CEO to buy that rating. I believe that the current rating, and more importantly the improvement in our rating, is indicative of the type of cultural turnaround we've achieved over the last few years. I'd like to think that I've played a small role in that transformation but, of course, it's involved the entire team and a full re-invention of our customer service processes. Salaries go on an income statement, not a balance sheet (sorry, couldn't help myself) ... but yes, two departments with commission structures did suffer a one-time reduction in those commission amounts two years ago. We had incurred significantly more overhead in moving to our new (gorgeous) office space and expanding support teams to assist us and we asked those individuals earning commissions to help support our expenses. At the same time, we also significantly increased compensation for many departments which didn't earn commissions and in our view were lagging the market. So while you may have been negatively impacted we were doing our best to be fair to everyone. One of our newest hires just posted something to Slack yesterday that, without being about these posts, felt relevant. Here's what he said: "There will be haters, there will be doubters, there will be non-believers, and then there will be you, proving them wrong." We're looking for great people to join us and help prove others wrong. Thanks for reading this.

CEO is Clueless - Mitarbeiter (anonym) bei Gogotech: Mitarbeiterbewertung

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