Pros
The flexibility is the highlight of this job. You set your own eight hour work day schedule. Benefits are great too and we get federal holidays off. Reaching out for help has never been an issue. There are resources for HR support to general work support.
Kontras
It’s obvious the job requires more than a few weeks of online training. To really understand this job, there needs to be 5-6 months of training. By the time training is completed, investigator’s should know at the very least how to write a clear and concise report considering that is a major component to the job. Unfortunately, the lack of extensive training creates this repetitive cycle where new investigators are brought on the contract, collectively screw up, it falls down on the supervisors who then tell their respective teams everything that they are doing wrong, and then the cycle repeats. It can’t be that over 200+ people are just not getting the job. How the job is taught needs to be deconstructed, re-evaluated, and crafted into something that actually creates background investigators. Investigator’s are contractually obligated to travel up to 100 miles for case work. The appeal of this job was doing as much local work as possible and working from home. It’s discouraging to drive out of your area only to return with no results because it’s a waste of time. You will get reimbursed, though it’s still not ideal or productive compared to how much work you could be doing in your local area. If this job appealed to you because you wanted to work from home and lessen your commute, think again. The pay is not worth the amount of stress this job will cause you. This is a job where you’ll wear different hats, feel the stress of wearing those hats, and get paid as though you only wear one.