Good pay and benefits for soulless, taxing work - Client Service Associate bei GLG: Mitarbeiterbewertung

3.0
23. Nov. 2020
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CEO-Befürwortung
Geschäftsprognose

Pros

The types of pros that attract bright young people, like -Relatively good pay and benefits, such as ample flexible vacation -Youthful culture -Many people who work there, including in management, are genuinely nice -They incentivize staying with the company with their promotion (and raise) schedule -Free (generally good) food and drinks, meals out and business travel -GLG Social Impact program -Well organized, professional administration with good people in HR -Clean -The entry level role does teach some good professional communication skills. This job is all about learning persuasion and client service.

Kontras

As a bright young person, expect your ample potential to be put to use for the financial benefit of the company. You will learn to be a good white collar worker. You'll be compared closely to your colleagues and gently guilted when your metrics aren't competitive. Unless you're a machine or a workaholic, you'll need to set boundaries before this job drives your stress levels off the charts. -GLG makes money by helping their clients make more money, essentially. Not the most inspiring work. Many employees are jaded. -Not a very creative or interesting job -Very demanding, makes work/life balance difficult. Expect to work minimum 50-60hrs per week, weekends. -High stress. You must be willing and able to manage this. Not one single colleague I knew was not perpetually stressed by work. -The above results in employee retention problems. HR sincerely wants to change that, most likely to continue to attract high performers. -Relentless focus on metrics, competitive -There isn't much diversity in the employee pool. -Many people who work there are there for the money, so they can be materialistic and very vanilla. They may care more about their bonuses than they care about you. Don't take it personally. The more colleagues you get to know the more likely you'll be to meet a good one. -Repetitive job tasks can be quite boring and unchallenging once you get the hang of them. -Eerie cog in the machine feel -Insufficient training/support around the metrics tools and anything learned past the initial job training -Self-congratulatory, corny vibes in initial training

Mehr Bewertungen zu GLG entdecken

5.0
31. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Amazing people - lots of reviews say that because it's true. You'll work with smart, genuine, hard working humans. Good benefits and perks. Interesting events and opportunities to learn. Overall, a good place to start your career!

Kontras

Very fast-paced environment which definitely isn't for everyone. Lots of necessary change.

1.0
8. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The trauma bond nature of this job does bring you to meet those people who can go on to be real friends. If you want a job to be your social circle, GLG is just the place for you. Some of the health benefits are well worth it and far above industry standard.

Kontras

There is not a single aspect of the company that has not depreciated in some noticeable way over the past three years (since Gemma took the helm). - Amenities have been stripped in every office (if your office is lucky enough to have survived) without any meaninful replacements. Multiple lunches a week have turned into pizza parties, but only when internal systems break. All US offices are failing for unique reasons. - Pay has increased unilaterally in the US twice in five years, once solely through a massive reorg and realignment of role scope. Raises are now tied to highly tiered (and capped) performance evaluations. Bonus schemes shift every year to remove payout at all seniorities, and the changes are not communicated in a forum where questions can be asked. - Technology integration has been haphasard at best and destructive at worst (e.g., AI tools cannot meet basic compliance requirements for tier 1 clients at go-live date). - Senior Leadership has not had a single 30-day period go by where the full Global Head+ org has stayed the same in nearly three years. Middle management has become almost entirely EMEA-based or EU citizens as they could not be laid off unlilke their US counterparts. - Organizational structures have collapsed, with senior leaders managing multiple mismatched groups of functional or client-facing roles, either in the name of cost savings or because someone saw double-digit growth for an entirely different segment over a decade ago. - Financial health, strategy updates, and company wide updates are effectively done. Any company- or BU-wide meetings are chances for internal PR; this also explains why they stopped doing them in-person (including when they're done on in-office days). - Resource allocation prioritizes those who already have them (e.g., more SVPs went on a President's Club trip than Managers, following only Senior Leaders in headcount). - ERGs are functionally dead, with stale group chats and programming locked behind whoever was the last person on an eboard years ago. Hiring diversity has plummeted and the organization is failing to attract talent that even understands what the job is (let alone could be considered top talent for it). Every day at GLG is another day figuring out what can be squeezed every so tightly further.

3
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