Happy Hunger Games! May the Metrics be Ever in Your Favor! - Mitarbeiter (anonym) bei GLG: Mitarbeiterbewertung

1.0
16. Mai 2019
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Well. If I have to think hard about this that pretty much sums it up huh. If you absolutely need a job, like this is your last resort. Still reconsider one more time. You get closer with your coworkers through all the pain you go through together. There are a lot of brilliant people here.

Kontras

1. Metrics. Metrics. Metrics. Where to begin? At the company town halls, the CEO reassured the employees that metrics would not be the defining feature of an employee's evaluation. Well, that was a lie (enter meme here). If you go to several of the job descriptions you see: -Appreciation for the role data and metrics play in growing a business successfully -Excel in a fast-paced, metrics-driven, entrepreneurial, and challenging environment You get emails once a week on how everyone is behind on recruiting. Oh I'm sorry, I didn't know my job title was Expert Recruiter. Unless you're above Team Leader level, get ready to go on some phone-athons to recruit those experts! Don't even think about talking with clients or learn any meaningful skills about business operations. 2. You will work on NATIONAL HOLIDAYS. So there's this thing called "Skeleton Crew" where you cover the rest of the business units requests that come in on holidays like July 4th, Labor Day, Christmas, etc. Your reward? A WORK FROM HOME DAY. Yes, you read that right. You have the great opportunity to exchange a full vacation day with a remote work day! Congratulations. You will eventually be pressured and volunTOLD to take one of these days. Oh, are you looking to work in the Financial Services sector? Welcome to your very own NIGHT SHIFT! This is when you're expected to work off the clock and set up projects no matter when they come in! Don't they sound exciting? 3. Turnover is at 30%. Just let that sink in. There's a saying that people leave bad managers, not bad companies. GLG is both so, good luck with replacing all those employees. Mass Exodus 2019. 4. Upper management make rules about system changes without having spent a single second in the associate's shoes. How can you know what will and won't work on the day-to-day when you don't even bother to ask or understand the pain points and challenges? Doesn't matter. BRING ME THAT METRIC. 5. From 2.6 on Glassdoor to 3.3 AND over 50% recommend to a friend within 3 months? Now that's impressive. Well done. I guess if 30% turnover rate applies, then that leaves way more happy employees to leave reviews right?

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Reaktion von GLG
7y
It’s disappointing to hear about your experience. As a member of our People team, I’m sorry we couldn’t address your concerns while you were still with us. It’s true – metrics are an important barometer for our business. But they are by no means the only measure of success here. How we gauge induvial performance in the fairest and most transparent way is top of mind right now. Metrics should never get in the way of seeing the complete person. We’re sorry it didn’t work out for you here but wish you success in your new role.

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Pros

Amazing people - lots of reviews say that because it's true. You'll work with smart, genuine, hard working humans. Good benefits and perks. Interesting events and opportunities to learn. Overall, a good place to start your career!

Kontras

Very fast-paced environment which definitely isn't for everyone. Lots of necessary change.

1.0
8. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The trauma bond nature of this job does bring you to meet those people who can go on to be real friends. If you want a job to be your social circle, GLG is just the place for you. Some of the health benefits are well worth it and far above industry standard.

Kontras

There is not a single aspect of the company that has not depreciated in some noticeable way over the past three years (since Gemma took the helm). - Amenities have been stripped in every office (if your office is lucky enough to have survived) without any meaninful replacements. Multiple lunches a week have turned into pizza parties, but only when internal systems break. All US offices are failing for unique reasons. - Pay has increased unilaterally in the US twice in five years, once solely through a massive reorg and realignment of role scope. Raises are now tied to highly tiered (and capped) performance evaluations. Bonus schemes shift every year to remove payout at all seniorities, and the changes are not communicated in a forum where questions can be asked. - Technology integration has been haphasard at best and destructive at worst (e.g., AI tools cannot meet basic compliance requirements for tier 1 clients at go-live date). - Senior Leadership has not had a single 30-day period go by where the full Global Head+ org has stayed the same in nearly three years. Middle management has become almost entirely EMEA-based or EU citizens as they could not be laid off unlilke their US counterparts. - Organizational structures have collapsed, with senior leaders managing multiple mismatched groups of functional or client-facing roles, either in the name of cost savings or because someone saw double-digit growth for an entirely different segment over a decade ago. - Financial health, strategy updates, and company wide updates are effectively done. Any company- or BU-wide meetings are chances for internal PR; this also explains why they stopped doing them in-person (including when they're done on in-office days). - Resource allocation prioritizes those who already have them (e.g., more SVPs went on a President's Club trip than Managers, following only Senior Leaders in headcount). - ERGs are functionally dead, with stale group chats and programming locked behind whoever was the last person on an eboard years ago. Hiring diversity has plummeted and the organization is failing to attract talent that even understands what the job is (let alone could be considered top talent for it). Every day at GLG is another day figuring out what can be squeezed every so tightly further.

6
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