Overall a good company - Phone Survey Representative bei GDCC: Mitarbeiterbewertung

5.0
15. Feb. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

The pros for GDCC is that it is a good company. They let you create your own schedule and they also are very understanding with any thing as far as schedule change or something pretraining towards the calls or disconnection. They also give feed back of your job performance which I adore because that gives you opportunity to improve.

Kontras

The cons is that they make you wait 30 days to change your schedule. The unexpected happens so I don't find that rule as a pro but its still not a huge disadvantage.. The next con is only that we don't have many motivational meets I would prefer job meetings more often to give a employee a voice on the phone surveys. Lastly I would say higher pay I wont say the pay but higher pay is definitely needed with the way this economy is.

Mehr Bewertungen zu GDCC entdecken

5.0
3. Aug. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Easy work. No harsh quotas. Friendly people

Kontras

Very little growth opportunities. Boring.

3.0
9. Mai 2025
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

You're on call, you can see when/where they want you a couple of hours beforehand. Most Supervisors are really sweet, fair people. Bonus break coupons awarded by the appointed Supervisor that day/night. A well-respected, truly Global Company offering several different roles to grow into. (Not just the Western Hemisphere and the Phillipines)

Kontras

Get a really bad list of phone numbers that don't render results within 2 hours, and you're dismissed from that shift. (your pay is affected.) Oodles of charts and very small lettering (thank God for the colorful highlights) on every email. Ghost Work: chat platform is ONLY you and the Supervisor + Operational Supervisor - you can't send messages to your other "teammates". Misleading scheduling: when hired you are told to set a schedule for the first 30 days and not to deviate from it, that you can make changes after 30 days. After 30 days you are told that you CAN'T change your basic set schedule for the upcoming month, only "request certain days." High turnover of employees due to these factors, and low pay.

3
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