To the outside it has everything a tech startup should - Developer bei FreshWorks Studio: Mitarbeiterbewertung

2.0
6. Jan. 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

Office closed for a week at xmas

Kontras

From the outside looking in, it does look like Freshworks offers its employees everything you would want in a tech startup. Fact is Freshworks is not a start up anymore and they dont deliver on all of the shiny things they advertise and need to step up their game to keep staff. You can expect: mediocre compensation, no real time for onboarding, long hours, unless your management or friends with the founders you can forget transperency in communication, being pushed into taking on extra roles without extra compensation, be available all the time (day and night), when you work ot and someone fights for you to get compensated for it youll asked to *not* share ot pay info with your coworkers.

avatar
Reaktion von FreshWorks Studio
5y
We appreciate the opportunity to consider this feedback, so thank you. FreshWorks is not a tech startup, that is true. Over the course of the 6 years we've been in business, many things have changed. The internal operations and job roles when we were 25 people were different than today, when we now have over 75 team members. In the years to come, things will change more but we will always be striving for those changes to be positive improvements for our people, our team, and our organization. What we offer to our people in terms of compensation, benefits, work culture, and career development opportunities are all communicated through our careers page and throughout your interviews. Aligning our expectations with yours begins before anyone joins the team and is an ongoing process. Our onboarding process is ever-evolving, and has been deeply considered and then updated with each new person that joins and goes through it. You can read more about that at this blog - https://freshworks.io/6-tips-to-create-an-onboarding-process-from-scratch/. If you are considering working with FreshWorks and are curious about what kind of time you will be given for onboarding please ask us. We are project-based and on many of those projects, there will be days when long hours are required, or you are asked to be available in the evening. However this is not going to be the case for every week or every project, and we maintain a Time Off in Lieu policy for when it does. Any organization that stands the test of time will need to have people go above and beyond from time to time - whether it's a tech startup, a market giant like Google or Amazon, or anyone in between. You may be encouraged to take on extra roles, yes but that's how our promotion process goes. Last year 14 team members were promoted which recognized the new responsibilities they had taken on and reflected this in their title and compensation. We would hope that any organization would want to encourage its people to grow, build new skills, and not stifle their career development. As an organization, we are not perfect, and do not have everything perfectly planned out. Even for the things that we do have planned well something like COVID can come along and create any number of new problems. However, all the things about our current and future plans are transparently communicated through internal Slack channels, all-hands company check-ins, and through our mentorship program. If there's anything you want to know you are always encouraged to ask.

Mehr Bewertungen zu FreshWorks Studio entdecken

1.0
6. Nov. 2019
Mitarbeiter (anonym)
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

- great learning opportunity - worked with amazing people - exposure to various kinds of projects and technology

Kontras

- fast-paced and only care about the final product, don't care about quality - issue with resourcing - multiple projects and people always coming and leaving of projects - very low salary - work environment was getting toxic

10
avatar
Reaktion von FreshWorks Studio
6y
Based on the Pro's, we hope those would warrant more than a 1 star rating. Not many companies offer the learning opportunities, amazing people and exposure to different technologies you mentioned. We're happy to provide these things for our people and also happy that you appreciated them.You are correct, the work here is fast paced. That's part of the reason why there are great learning opportunities. You get to work on several projects, each with different goals, stakeholders, and requirements. By adapting to that you'll gain experience and learning that makes you a very valuable team member during your years at FreshWorks and beyond.We do care about the final product, which means that we absolutely care about quality as well. As a service company we need to meet or exceed our clients' expectations in every category (including quality) - otherwise we would not continue earning new business.Salaries are determined based on performance, experience, and an objective view of a team members' soft and hard workplace skills. We are confident that our compensation at FreshWorks is in line with the market.I'm sorry to hear this reviewer feels there was anything toxic about the work environment, that is not something we want anyone to feel. Everyone's experience in life is their own though, and we encourage you (the reader) to reach out to other people at FreshWorks Studio through LinkedIn or another platform to ask questions for yourself about what it's like here.
4.0
5. Sept. 2016
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Great company to work for

Kontras

Not really any cons that come to mind

1
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