Stepping stone not full time career - Customer Service Agent bei Freeway Insurance: Mitarbeiterbewertung

1.0
28. Sept. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

I would use this job as a stepping stone for experience they do pay for your license if you don’t have one

Kontras

The pay is not that great. You have to work there for at least two years to get half a week or a full week, of PTO commission is terrible. Workplace is stressful. Always giving impossible goals phones are hardly ringing barely any walk-ins most of the time it’s just people looking to make changes or payments and you’ll be lucky if you get that multiple times in a day I wouldn’t recommend this as a long time employment

Mehr Bewertungen zu Freeway Insurance entdecken

5.0
19. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great business to work for

Kontras

There are no cons very good company.

1.0
14. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

my co workers and a small portion of the clients were the only good thing about this job

Kontras

the pay structure. base pay VS commission, not base pay WITH commission like every other insurance agency. Additionally, you see AT MOST 12% of the 15% commission that Freeway gets from you selling a policy. And you see at most 23% of the broker fee that you charge your non standard clients. You are """encouraged""" (read: forced) to charge poor people down on their luck exorbitant broker fees, and make up some fake discount if they by some chance are not able to. But, of course, you get chewed out if you don't charge at least a 200 broker fee. Look at your gross income go up. Now think about how you wont see any of that money. Feels really good, doesn't it? Honestly, you could write a whole book on Freeway's faults. Not Good.

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