Pros
Great people, LOTS of room for growth, profit sharing, flexible with PTO, Wes. Wes always made me feel at home with Freefly when I had my doubts and was immensely supportive of my growth in the company. He really helped me out during a dark period of my life and I will be forever grateful that he (and Freefly) never left me hanging even if they had every reason to. If I could, I'd work for this company again just so I could work with Wes. If you see this Wes, thanks for everything.
Kontras
You really need to vouch for yourself here. "Be the squeaky wheel" might as well be this company's motto. If you aren't checking in weekly about a pay raise you requested, you're likely to be forgotten about in the sea of responsibilities "management" has on their plate. If you're uncomfortable asking your employers for pay raises or promotions and the like, this probably isn't the place for you.
The current system they have set up for servicing customer equipment is terrible. During my last year at the company my job was 20% service coordination and 80% apologizing to customers over and over again for being (at least) a month late on their repair turnaround.