Pros
- Talented colleagues who genuinely care about their work. - A few managers who still try to support their teams despite impossible circumstances.
Kontras
The restructure has been handled with zero transparency or foresight; entire teams made redundant while the workload remains. Leadership talks about “talent strategies,” but the reality is outsourcing roles to the Philippines for a fraction of the cost. Calling it anything else is disingenuous. Communication is cold and inconsistent, with decisions delivered after the fact - leaving staff in limbo until the axe falls. The personal impact on staff has been treated as an afterthought. Fantastic teams, built on years of collaboration and genuine friendships, have been ripped apart overnight for the sake of cost-cutting. Years of knowledge and loyalty are being discarded with no thought to the long-term impact on customers or operations. Morale has collapsed. The message is clear: you are replaceable, and cost-cutting matters more than contribution.