Sitel equates to Shithell - Customer Service Agent bei Foundever: Mitarbeiterbewertung

1.0
19. Juni 2008
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CEO-Befürwortung
Geschäftsprognose

Pros

none, but I need the job. The common people, the agents, are nice and friendly. Mostly the customers are nice. It's inbound work and no sales. The desk I'm on now has incentives for number of appointments booked, while other departments have incentives for system useage. etc. During sporting events, olympics, wimbledon and football we're allowed to watch them on the proxima screens and during breaks there are p.c.'s in the canteen for internet use.

Kontras

crap canteen facilities, change in campaigns at the drop of a hat, mamnagement out for themselves and their friends, no repect from upper management, repairs not carried out to machines and buildings till some one is hurt.

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Reaktion von Foundever
6y
We're sorry to hear that you didn't enjoy your employment with us here at Sitel. We have since made positive changes across the business following on from ongoing employee feedback. In regards to your advice for management, one of the positive changes we have now implemented includes 'Walking Management' sessions.

Mehr Bewertungen zu Foundever entdecken

5.0
29. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

7 week training to get a person ready to go into production.

Kontras

Work hours depends on clients needs. So hours may vary.

4.0
5. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good pay Community workplace Good hours

Kontras

Inconsistent schedule Draining Mad costumers

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