A sweat shop where they own you - Customer Service Representative bei Foundever: Mitarbeiterbewertung

1.0
7. Nov. 2012
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CEO-Befürwortung
Geschäftsprognose

Pros

No pros I can think of

Kontras

Mandatory overtime even when you have another job. Constantly changing bonus plan, starting from high, now no bonuses. Freeze pay rate, no performance raises after 2 years. People have been at same rate of pay if they work 5 years. Worried too much about handle time and after call work than doing what is right for customer.

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5.0
29. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

7 week training to get a person ready to go into production.

Kontras

Work hours depends on clients needs. So hours may vary.

2.0
6. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work at home is the only pro

Kontras

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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