The "has-been" outsourcing company of choice - Former Technical Support Agent bei Foundever: Mitarbeiterbewertung

1.0
8. Nov. 2008
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CEO-Befürwortung
Geschäftsprognose

Pros

Employees never miss a pay cheque.

Kontras

Company does not know how to hire staff that understand the value of putting in a good day's work and therefore leave the minority of hard workers to make up for the majority of slackers. Management don't care and use a "buddy system" of promoting. They also offer few employees reasonable raises if a raise at all and yet newly hired staff with no experience are routinely paid more. Even so, the pay scales are so low, it's difficult to live a reasonable lifestyle unless of course you are one of the majority of 20's something staff that live at home and pay no rent and have nothing better to do than blow their money on "stuff". Those of us that have families hear this all the time. The office is more concerned about not losing the company's biggest client, Hewlett Packard, and go all out to eliminate what they "think" are threats to lose the contract. Many of the best employees overall may have a bad day and be fired on the spot for what is perceived as not being a team player and doing whatever is required to keep the client. There is no thought of taking care of the client's customer, that is a very low priority and yet staff deal with the client's customers and it is the unreasonable reviews that are based on the interaction with these persons.

Mehr Bewertungen zu Foundever entdecken

5.0
29. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

7 week training to get a person ready to go into production.

Kontras

Work hours depends on clients needs. So hours may vary.

2.0
6. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work at home is the only pro

Kontras

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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