Another tale of a good company going south - Mitarbeiter (anonym) bei Forward Financing: Mitarbeiterbewertung

2.0
29. März 2024
Mitarbeiter (anonym)
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Getting hired at Forward Financing was exciting. The office is beautiful, the benefits are solid, and the people and co-workers are fantastic. I met some amazing people at this company.

Kontras

Even with great employees, great teams and great camaraderie, this is a case of Leadership ruining something good. Leadership in general is poor. It’s unheard of for a company this size to have CEOs and other C suite employees so ingrained in the day to day operations of teams, especially on the Tech side where they bring zero value as they lack any technical background. Forward calls itself a Fin-Tech, but the “tech” is grossly exaggerated. They don’t want to spend the resources or time improving our tech, which is far behind our competitors. They constantly micromanage and don’t trust the very people they’ve hired to make decisions for their departments. This has driven away great employees. In place of great employees have been internal hires being put in leadership positions where they have no background or real knowledge in the new roles they’ve acquired. This of course leads to turmoil and confused direction. Company goals can change at any given moment, which any leader knows doesn’t result in success. Bringing in a new CTO was exciting because the company desperately needed an Exec with a tech background. However, as new execs often do, they made sweeping changes leading to unexpected layoffs (which Forward has been known to do in the past) with zero warning. Meanwhile, HR continues to post each day on LinkedIn about how great the culture is and how much they value their female staff during Women’s History month, mere hours after laying off several female tech members. It’s incredibly disingenuous. Lastly, the long term plan seems to be outsourcing every position possible to our DR location. US positions have been laid off only to have that position posted almost immediately after, just in the DR. If I were in sales, underwriting or customer service I would be highly cautious of taking a job at Forward. As soon as they can get someone to do your job for cheaper, you too will be laid off (and likely without warning, since these layoffs are mostly unrelated to performance).

avatar
Reaktion von Forward Financing
2y
Thank you for sharing your thoughts and experiences with us as a former employee. We agree; Forward is made up of an exceptional group of people. We're glad to hear you valued the people you worked with during your time with us. We are dedicated to continuously investing in our technology. We have multiple teams and initiatives focused on enhancing our technological capabilities, we strive for innovation and advancement. Furthermore, as highlighted in your review, we recently welcomed a new Chief Technology Officer specifically tasked with driving growth and overseeing our technology advancement. At Forward, we strive to offer opportunities for growth and advancement for our employees. Through our Internal Mobility program, employees are encouraged to explore internal job opportunities as they arise and apply for a new role if it’s of interest to them and better aligns with their career aspirations. While individuals may transition into new roles with varying levels of experience, we are dedicated to providing the support and resources necessary for their success. This is supported by our deliberate and strategic approach to goal-setting. We regularly communicate company performance and check in on our objectives to ensure they are putting us on a path to achieve our goals. As it relates to layoffs, we conducted one reduction in force in March of 2023. While it was a very difficult decision, it was necessary to right-size our business and maintain our ability to serve our customers. Since that time, we have not conducted any further reductions in force. Separately, as our business matures, we may have to reorganize functions to better set the company up for success. At times, this can result in a shift in roles. This is not something we take lightly, and we recognize that valued team members could be affected. We strive to maintain a balance between caring for our people and propelling our organization forward on the path we've set. Finally, regarding your concerns about the geographical placment of our staff, we want to assure you that our priority is to support all members of our team, regardless of location. Since Forward's inception, we have been headquartered in Boston and have maintained a robust subsidiary in the Dominican Republic, which is very different than outsourcing. At Forward, we are one team and are committed to creating a positive and inclusive work environment where every employee has the opportunity to thrive and contribute to our collective success.

Mehr Bewertungen zu Forward Financing entdecken

5.0
12. Mai 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Great overall company culture fully-remote flexible

Kontras

High velocity role can be a bit challenging at times

avatar
Reaktion von Forward Financing
1w
Thanks so much for the great review! It’s wonderful to hear that our remote work flexibility and company culture have been such highlights of your experience at Forward. We also appreciate your honesty about the pace of the work. Things certainly move quickly around here, which can be challenging at times! If that fast pace ever starts to feel a bit too heavy, please remember to lean on your team or chat with your manager so they can help you balance the workload. Thank you for being such a great part of the team!
5.0
28. Apr. 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

The possibilities are endless when it comes to building your career and story at Forward. Significant runway to develop, reshape the business lending landscape, and receive the support from peers and leadership. One of the most collaborative and positive environments I've ever experienced where there are no silos with a flat leadership structure. Everyone is approachable, having fun, and is looking out for you. Never a dull moment and I always look forwarding to celebrating with everyone in Boston.

Kontras

None that I can think of!

avatar
Reaktion von Forward Financing
1mo
Thank you so much for sharing your perspective! Giving people the space to actually shape their own career and make a real impact on the business is something we really care about. We're also happy to hear the team dynamic feels so open and connected. We try hard to keep internal barriers out of the way so people can work together and support each other across the entire company. Knowing you feel that genuine backing from both your peers and leadership is fantastic. And we couldn't agree more about our Boston events - catching up and celebrating in person is always a highlight! It's great that you don't have any cons to share right now. If you ever do think of ways we can keep improving, our door is always open. Thanks for being part of the team!
Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle