Pros
It's a comfortable/casual work environment and there is some flexibility in your balance of life outside of work. Furthermore, management has a keen grasp of their clientele, retail automotive dealers, and knows what helps move the needle. Most of the time you feel comfortable asking for flexibility in appointment scheduling etc... vacation time is decent.
Kontras
There is a fickle environment where management truly struggles to "practice what they preach." There is no clear creative department, although multiple "creative directors" have turned over in an attempt to make some change. All "creative" is template based and is relatively cheesy. If you are a design-focused ad fan, automotive in general is not the place for you. Moral is low. Very few truly enjoy their jobs. Employees feel expendable, so loyalty to the company is nearly nonexistent. The level of unprofessional behavior from the family-run management is unheard of. Integrity is spoken and preached on, but anecdotal evidence proves that management feels these same rules of aspiration do not apply to them. As a result, it creates an uncomfortable and hostile environment. For many, the job here is considered a blip on the resume until better things arise. Additionally, compensation packages are bleak and salary bumps are rare. Maybe this has changed, as this was a primary reason for many leaving in the past and I know management was making efforts to change this. Additional benefits are small. Vacation time is pretty standard but the health coverage is still unaffordable to many on their given salaries and 401K matching is abysmal. In short, the benefits can be bulleted on paper, but upon closer review, they really aren't benefits at all.