It used to be a good place - Claims Examiner bei Firstsource Solutions: Mitarbeiterbewertung

Total miscommunication within the company and even between departments.. Management turn over is insanely high with key members of the North American offices actually leaving to work with competitors. Supervisors/managers/team leads are usually found outside smoking. Offices closing, people and clients leaving. Poor training. Managers have their favorites, who they allow to break rules (play on cell phone instead of work. Surf the internet. Stand in the hallway and gossip). This place is truly toxic with an unhealthy atmosphere.