Structured onboarding helps freshers, but impacts work-life balance - Costomer Service Associate bei Firstsource Solutions: Mitarbeiterbewertung

5.0
28. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Structured onboarding and training programs. Clear SOP‑based processes help freshers learn quickly.

Kontras

Can affect health and work‑life balance over time.

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Reaktion von Firstsource Solutions
4w
Thank you for your feedback. It’s great to see that structured onboarding and SOP-driven processes are helping freshers ramp up quickly. At the same time, your concern around work-life balance is important and highlights an area for improvement.

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5.0
4. Dez. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Great team support from everyone

Kontras

Not much pto and policy change

1.0
18. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

None. Deadful company. Stay away

Kontras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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