Just a number - Call Center Representative bei Firstsource Solutions: Mitarbeiterbewertung

1.0
11. Jan. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

I like the voucher scheme

Kontras

Do not look at human element when it comes to numbers , if your not performing your out Call centre is empty now works going

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Reaktion von Firstsource Solutions
3mo
Thank you for sharing your feedback, and for your time with us in Derby. We’re glad you found value in the voucher scheme. We’re sorry to hear your time with us didn’t match expectations. Performance measures are used to make sure we’re meeting client expectations and have sufficient people, but they shouldn’t come at the expense of treating people with respect, or understanding the individual. Your comments will be shared with the local team.

Mehr Bewertungen zu Firstsource Solutions entdecken

5.0
4. Dez. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Great team support from everyone

Kontras

Not much pto and policy change

1.0
18. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

None. Deadful company. Stay away

Kontras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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