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      Firstsource Solutions

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      Bewertungen für Firstsource Solutions

      About TL - Senior CSA bei Firstsource Solutions: Mitarbeiterbewertung

      3.0
      16. Sept. 2025
      Senior csa
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Supportive and helping in process but unhappy with matrix and if need if any help need to support

      Kontras

      Not happy with metric and by following those it’s an issue and by the end of the day whts really matter is cx resolution and issue resolved but here metric matter

      avatar
      Reaktion von Firstsource Solutions
      8mo
      Thank you for your feedback. We’re glad to hear that you find the team supportive and helpful. We will continue reviewing ways to balance performance metrics with effective customer resolution

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      5.0
      4. Dez. 2025
      Patient advocate
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Great team support from everyone

      Kontras

      Not much pto and policy change

      3.0
      23. Juni 2026
      Revenue cycle billing specialist
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Kontras

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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