Pros
Dedicated to customer service, genuinely care about customers; good benefits; good vacation policy; home-grown, small town culture; careful about protecting customers and bank interests; not salesy; managed very conservatively.
Kontras
Extreme micro-managing; low salaries; openly discourage initiative, innovation, and streamlining; overly focused on mistakes and create rules upon rules to try to prevent mistakes; constantly change said rules and procedures thereby killing efficiency; they don't keep their word and make empty promises; they hold pointless meetings and take pointless surveys but nothing changes or improves; they pick favorites and unfairly promote; they don't adequately train and certainly don't develop; and they say you can advance and change departments but this is true only for the favorites and "yes" men...and the leadership constantly reminds everyone that they are in control...the place is very dysfunctional, there is a black cloud hanging over it.