First Financial Merchant Services

Bewertungen für First Financial Merchant Services

First Financial Merchant Services, say whatever it takes to get an account. - Mitarbeiter (anonym) bei First Financial Merchant Services: Mitarbeiterbewertung

2.0

22. Aug. 2013

Mitarbeiter (anonym)

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CEO-Befürwortung

Geschäftsprognose

Pros

It is very easy to become an agent for this company. After joining the chat by invitation only candidates are called immediately and given your own home office advocate. This advocate is a mentor and offers some useful marketing tips. The short training videos offer some valuable sales tactics to novices.

Kontras

The company wants you to sell it's credit card services and they make it seem like it is easy to do however it is akin to selling insurance- not easy. The home office advocate will back up anything that you say, and I mean anything. I was told that I was the only salesperson in my county, but when I went out to sell the merchants have said that there was an agent just there. If you do not log into your account for more than two weeks, you are denied access. It is not easy to regain entry because of the limited amount of personnel to handle the "no access" problem. If you have any questions, you may have to wait to reach your assigned advocate. Imagine trying to get a client to sign up but there is no one in the office to answer questions, There are no benefits. All of your income is based on sales. The company offers no statistics that may be helpful to it's agents.

Reaktion von First Financial Merchant Services

We appreciate your feedback. We agree with you, this can be a very trying career, and it definitely isn’t for everyone, and we are sorry if our technology or resources made it more difficult for you. We have updated these glitches in our system, making it easier for our agents while in the field. We appreciate your valuable feedback and apologize that the career didn’t work out for you.

Mehr Bewertungen zu First Financial Merchant Services entdecken

5.0

3. Juli 2021

Outreach specialist

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CEO-Befürwortung

Geschäftsprognose

Pros

good work environment great training

Kontras

nothing that they could control

4.0

4. Apr. 2014

Agent

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CEO-Befürwortung

Geschäftsprognose

Pros

I like their GiveBack program where they donate 10% of the profit from a merchant's account to the non-profit of the merchant's choice every month as long as the merchant is processing through them. Several non-profits in my city are receiving several thousand dollars a year from this program. I have a great agent director who is almost immediately available and has taught me a lot. They have treated me fairly. They do not ask me to say anything to get an account and they encourage the client service I give to my clients. CC processing is a very competitive business and it is not for everyone, but I am making a decent living from it. I would recommend to a friend if I thought my friend was a good match for the job and its requirements.

Kontras

I have had several agent directors and not all were as good as the one I have now. However, I found that when I was not satisfied with who I was working with, they were willing to make adjustments to make sure I had the support I needed.

Reaktion von First Financial Merchant Services

Thank you for your feedback regarding First Financial. We are so pleased that you have had a positive experience with us for these past five years and appreciate all the good you are doing through our Giveback Program to help your local nonprofits. Thank you for your feedback regarding our agent directors, it is imperative for us to hear what we are doing right and wrong so we can keep on improving in every aspect of our company. Thank you for your continued work at First Financial, and we appreciate your feedback.

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