Pros
Good people to work with, helpful.
Kontras
The sales model relies almost entirely on traditional cold calling. While the company is profitable today, the approach feels very old-school compared to where the insurance industry is heading. There is little visible emphasis on modern sales technology, automation, or digital lead generation in the day-to-day sales process.
This is somewhat surprising given that the company is owned by United, which is likely exploring AI and other advanced sales tools at the corporate level. However, at the operational level the process still feels heavily dependent on manual dialing and scripted conversations.
As automation and AI continue expanding within insurance sales, it raises questions about how sustainable a purely manual cold-calling model will be long term. Companies that adopt these tools may eventually reduce the need for large cold-calling teams.
The role itself is also not for everyone. Most of the job involves calling strangers who did not ask to be contacted, and many will respond with frustration or hostility. The script helps you get started, but success ultimately depends on having a thick skin, strong persistence, and a very extroverted personality.
If you thrive in high-volume phone sales and constant rejection does not bother you, you may do well here. For those looking for a more modern, technology-driven sales environment, however, the role may feel outdated.