Pros
Strong organisational purpose and reputation within the industry Historically stable department operations during periods of chang
Kontras
Recent shift in leadership style within the department created a challenging and unsupportive environment • Leadership approach at times felt condescending and unprofessional • Concerns raised about management behaviour were not meaningfully addressed, creating a sense of bias and lack of psychological safety • Unrealistically high expectations placed on the team without adequate support • Limited empathy shown during periods of employee distress and heightened anxiety • Inconsistent communication from senior leadership, including instances where key information (such as early closure confirmation on Christmas Eve) was not communicated, resulting in unnecessary pressure and embarrassment for the team • Increased pressure during senior absence periods without sufficient structural support • Department culture negatively impacted wellbeing and morale