Good Product but lacking customer support - Customer Support Specialist bei FingerCheck: Mitarbeiterbewertung

3.0
14. Juli 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Competitive pay Excellent co workers Laid back without micromanaging

Kontras

Very few if any role for advancement Training needs work

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Reaktion von FingerCheck
10mo
Thank you for taking the time to share your feedback. We're happy to hear that you find the pay competitive and value the team you work with—that’s something we’re proud of and always strive to maintain. We also appreciate your honest input regarding understaffing, training, and career development. We're actively working to strengthen our onboarding and training processes, and we’re evaluating how we can better support internal growth and career progression. Your feedback helps us focus on the areas that matter most to our team, and we’re committed to continuous improvement. If you're open to sharing more specific suggestions, we’d welcome a conversation with you directly or through your manager or the People Team. Thanks again for your review and for contributing to our team's success.

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5.0
15. Juli 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Work life balance and Autonomy

Kontras

Lack of clear direction of advancement

avatar
Reaktion von FingerCheck
1y
Thank you for taking the time to share your feedback!
1.0
16. Dez. 2025
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Opportunity to work in a growing health-tech space Exposure to end-to-end operational processes in a startup environment Some colleagues are knowledgeable and committed to client success Remote work option available

Kontras

Lack of psychological safety; employees may hesitate to speak up Constantly shifting priorities and unclear expectations Feedback focuses on deficiencies rather than coaching or growth Micromanagement is common and trust is limited Inconsistent application of policies and expectations Reactive leadership and poor accountability High burnout risk due to sustained pressure and lack of balance Turnover is normalized rather than addressed

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