Can't tell people the Truth, because it's considered rude to tell customers they are wrong!! - Lead Customer Service Representative bei Fifth Third: Mitarbeiterbewertung

4.0
9. Sept. 2012
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CEO-Befürwortung
Geschäftsprognose

Pros

Lots of upward movement. Employee banking benefits. The experience will help you in the banking industry. Good at silently telling customers their opinions. Customer service is a high priority.

Kontras

Its very easy to get promoted, but you don't get many of them. You get promoted quickly to your "glass ceiling." The health benefits are awful! Dealing with customers that don't understand banking. Banking isn't a right it's a priviledge, and your bankers need to be respected. Customer Service that is too highly pushed, becomes forced, and feels insincere.

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5.0
16. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good Management and good culture

Kontras

Underpay, and personal banker I are always hating on PBII

2.0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Decent benefits, reliable, friendly team but that’s branch specific

Kontras

FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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