Not something you would want to get involved with/ Call Center - Customer Service Specialist/Call Center bei Fifth Third: Mitarbeiterbewertung

2.0
9. Nov. 2017
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Pros

Discounts for zoos, movies, Reds games and free parking( when they don't close down a whole floor for nothing)..Made great friends while there. Learned many things to do on my call after call..Your hours is always changed.. Many nights, weekends, and holidays you have to work..You are always trained to wear many hats but paid for none..We all got a $2.00 an hr raise and we were lead to believe it was because we did a great job for the company. Found out $2.00 was across the board. So felt like we all was lied to. No morale and high turnover. In my 2 yrs I have never been made to feel welcomed. Made to feel like I was never good enough..When they had activities for the employees, you had to go on your 15 minute break and things was done in a hurry and done only half way..All my friends quit and or got termed. No layoffs with 5/3. Either you're fired or you quit.

Kontras

Not enough pay for what you are required to do..Very low morale and high turnover..Too any long hours and short pay.

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5.0
16. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good Management and good culture

Kontras

Underpay, and personal banker I are always hating on PBII

3.0
24. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

Kontras

It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

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