Pros
Great people to work with.
Kontras
Incredible pressure to meet targets that that are often out of reach. Lack of hours to get things completed. I've seen managers do 12 hour shifts very often and haven't been able to get time back. Are the area managers aware this happens and happy to allow it? Staff carry out floor moves and window changes on a regular basis. Most are last minute and staff are expected to drop their own plans and get it done. Moves and window changes used to be planned in better and more notice was given. Feels a bit like they are winging it. Difficult to get help from head office departments. Emails not answered. Staff changing roles frequently. Sales seem disorganized and constant corrections are made. Managers don't have any control over their stores. Most decisions are made from higher up and managers thoughts or concerns are over looked most of the time. Yet they are asked to the store as if it's their own. Mystery shop programme being introduced. Very un-Fat Face. Fat Face have always wanted service to be natural but when staff know that they could be mystery shopped at any time it's puts them on edge and service is forced.