Pros
None that are worth putting up with their abuse, toxic work environment, lack of support and empathy.
Kontras
Employees were treated like expendable machines and only seen as a cost, never to be trusted. They were not to be treated like humans and they should have no life other than to work 24/7. Seriously, people that worked until 2am or over the weekends were applauded and their unpaid overtime encouraged with proof of their Slack messages or emails paraded in meetings as something all employees should be doing. The number of employees being hired and fired from the time I was there was so shocking, you could go on holiday for a week and come back to find a bunch of people had been let go. In less than a year I saw everyone from my team leave or be fired and replaced with the next wave of new hires. To find anyone that had managed to stay with the company for more than 1 year was rare. Management spent all their time recruiting because of the constant churn. They bullied employees with fear and numbers pitting reps against each other. You feared for your job security daily with constant drama over who was going to be fired next. They even coerced employees to take as little time off during bereavement leave as possible. Some managers also showed clear favouritism for certain reps they had worked with in the past spoon-feeding them, giving them all the resources and support available, running their deals for them. The company opened an office in Amsterdam without having the slightest idea of how to operate its satellite office. They filled it with very young sales reps and hoped it would run itself. No office manager, no HR representative, nobody to be a liaison between offices. They took every chance possible to cut costs in order to improve their margins and help their investors KKR to make a future sale look more appealing even if that meant taking away benefits they were providing their employees. Which by the way, those working in Amsterdam had none (except for some wellness voucher) because they were treated and considered second rate employees to those working in America. No pension, no health insurance, no dental, etc. If you worked in Amsterdam, you had to stay late every day (working +10h days) due to timezone differences. The Americans had just gotten up when your shift was over so they didn't care how much longer you had to stay on with daily meetings running well over late into the evening. A very poorly run business with the most expensive legacy product on the market in an industry where price meant everything to its customers. It has constantly underestimated and never properly recognised the impact and damage some bad managers and hires have caused and it still seems to be the case to this day.